Privacy Policy

Privacy Policy for GoCertified.io

Effective Date: 24 June 2024

GoCertified.io ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gocertified.io (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

Personal Data: We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To operate, maintain, and improve our Site.
  • To process transactions and send you related information.
  • To manage your account and provide customer support.
  • To send you technical notices, updates, security alerts, and support messages.
  • To monitor and analyze usage and trends to improve your experience with the Site.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law, enforce our policies, or protect the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new entity.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@gocertified.io
Address: 600 1st Avenue, 1st Floor, Seattle, WA, 98104
Contact Number: +1 833 733 6600

Terms of Use

Terms of Use for GoCertified.io

Effective Date: 24 June 2024

Welcome to GoCertified.io. By accessing or using our Site, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our Site.

1. Use of the Site

Eligibility: You must be at least 18 years of age to use our Site. By using our Site, you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Use.

User Conduct: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site.

2. Intellectual Property Rights

All content, features, and functionality on the Site, including text, graphics, logos, and software, are the exclusive property of GoCertified.io and are protected by copyright, trademark, and other intellectual property laws.

3. Limitation of Liability

In no event shall GoCertified.io be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site.

4. Indemnification

You agree to indemnify, defend, and hold harmless GoCertified.io, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Site.

5. Changes to the Terms

We may modify these Terms of Use at any time, and such modifications shall be effective immediately upon posting on the Site. Your continued use of the Site after any modifications indicates your acceptance of the new Terms of Use.

6. Contact Us

If you have any questions about these Terms of Use, please contact us at:

Email: support@gocertified.io
Address: 600 1st Avenue, 1st Floor, Seattle, WA, 98104
Contact Number: +1 833 733 6600

Refund Policy

Refund Policy for GoCertified.io

Effective Date: 24 June 2024

1. Refund Eligibility

GoCertified.io offers refunds under specific conditions. Refund requests must be made in writing to support@gocertified.io.

2. Refund Deadlines

Up to 7 Days Before Course Start: Full refund.
Within 7 Days of Course Start: 50% refund.
After Course Start: No refund.

3. Exceptions

Medical Emergencies: Refund requests reviewed case-by-case.
Course Rescheduling by GoCertified.io: Full refund if rescheduled date is not acceptable.

4. Non-Refundable Fees

Materials & Shipping: Non-refundable if shipped.
Online Course Access: Non-refundable once accessed.

5. Refund Process

Approval: Upon approval, refunds processed within 14 business days.
Payment Method: Refunds issued to original payment method.

6. Contact Information

Email: support@gocertified.io
Contact Number: +1 833 733 6600

7. Governing Law

Jurisdiction: Washington State laws apply.

8. Contact Us

If you have any questions on how to return your item to us, contact us at:

Email: support@gocertified.io
Address: 600 1st Avenue, 1st Floor, Seattle, WA, 98104
Contact Number: +1 833 733 6600